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Privacy Policy for Lamb Companies, Inc. dba Lamb Communities

Effective Date: March 27, 2025

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

 

1. Information We Collect

Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms, we may collect your phone number to send and receive text messages.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information

We use your data to:

Deliver text messages and updates related to our services.
Improve our services and user experience.
Respond to your inquiries and provide customer support.
Send promotional offers, alerts, communications about community news, urgent notifications, events, and other content, where applicable and permitted.

3. Message Content

Messages may include promotional offers, alerts, communications about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security and Information Sharing

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

We Do Not Sell Your Information: Lamb Companies, Inc. does not sell your personal information.

Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Third Parties That Help Provide the Messaging Service: We will not share your SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes. We may share personal information with third-party service providers that assist us in providing our services, including platform providers, phone companies, and other vendors that help us deliver text messages or otherwise provide services on our behalf. These service providers may use the information only as necessary to provide the applicable services and support our business operations.

5. Opt-Out

You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

6. Contact Us

For questions or concerns about your data or this Privacy Policy, please contact us at admin@lambco.net.

7. CTIA Compliance

Our services comply with applicable CTIA guidelines. To report concerns or violations, contact us using the information provided above.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of material changes to this Privacy Policy by posting the updated version on our website or through other appropriate means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

9. Additional Disclosures

Affiliates: We may disclose personal information to our affiliates or subsidiaries when necessary to provide, maintain, or improve our services or for other legitimate business purposes. However, mobile information, including SMS opt-in data and consent, will not be shared with affiliates or third parties for marketing or promotional purposes.

SMS Opt-In Information: SMS opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. This information may be shared only with service providers as necessary to provide and support the requested messaging services.